Legal
Last updated: 23 September 2026
These Terms and Conditions (the “Terms”) govern all matchmaking services, consultations, calls and memberships (together, the “Services”) provided by Margeri Ottis, operating as [LEGAL ENTITY NAME], [REGISTERED ADDRESS] (“we”, “us”, “our”). By submitting an enquiry, booking a call, joining the Private Network, paying any fee or otherwise using the Services, you (“you”, the “Client” or “Member”) confirm that you have read, understood and agree to be bound by these Terms. If you do not agree, please do not use the Services.
The Services are available only to individuals who are at least 21 years of age, have full legal capacity to enter into a binding contract, and are legally free to enter a relationship (single, legally separated or divorced). By using the Services you confirm that you meet these requirements. We may request proof of identity, age and marital status at any time.
We provide a personal, discretionary introduction service. We use our experience and judgement to identify and introduce individuals we believe may be compatible. Our Services are not a dating application, an agency for marriage, a counselling or therapy service, a background-screening service or a guarantee of any outcome.
Compatibility, attraction and the success of any relationship depend on factors outside our control. We do not guarantee any particular number of introductions, dates, matches, relationships, engagements or marriages, nor that any person introduced will meet your expectations or remain available. For members of the Private Network, dates and introductions are not guaranteed. Fees are paid for our time, expertise, search and service, not for any result.
All applications, enquiries and memberships are subject to our acceptance at our sole discretion. We may decline, suspend or end any application, membership or introduction at any time, without giving reasons, including where we believe you are not a suitable fit, have provided inaccurate information, or have behaved inappropriately.
You agree that all information, photographs and documents you provide are true, accurate, current and your own, and that you will tell us promptly of any change (including to your relationship status). You agree to treat every person introduced to you with courtesy, honesty and respect, to attend arranged meetings or give reasonable notice of cancellation, and not to use the Services for any commercial, unlawful, fraudulent or harmful purpose. Any breach entitles us to end the Services immediately without refund.
While we take care in selecting introductions, we do not carry out criminal, financial, medical or other formal background checks unless expressly agreed in writing, and we cannot verify every statement made by any individual. You are solely responsible for your own safety and for your interactions with any person you meet. We strongly recommend meeting in public places, informing a trusted person of your plans and using your own judgement at all times. We are not responsible for the conduct, statements or actions of any Client, Member or third party, whether during or after an introduction.
Fees for each Service are as set out on our website, in your membership agreement or in a written proposal from us, and are stated in US dollars unless agreed otherwise. Membership fees are payable in full and in advance before Services begin, unless we agree an alternative schedule in writing. Prices exclude any applicable taxes (including VAT), which will be added where required. We may change our published fees at any time; changes will not affect fees already agreed for a paid membership.
The Private Confidential Call fee is payable when booking and is non-refundable once the call has taken place. You may reschedule once free of charge with at least 24 hours’ notice. Missed calls, or cancellations with less than 24 hours’ notice, are not refundable. Taking part in a call does not guarantee acceptance as a Client or introduction to any Client.
Because our work begins as soon as a membership is confirmed, including profiling, searching and approaching potential matches, all membership fees are non-refundable once the Services have commenced (which includes the onboarding meeting or the first Match Session). If you cancel in writing before the Services have commenced, we may retain an administration fee of up to 30% of the membership fee to cover work already undertaken. No refund is due where we end the Services because of your breach of these Terms. Nothing in this clause excludes any refund right that cannot lawfully be excluded.
Each membership runs for the period stated in your membership agreement. The period is not extended because you are unavailable, travelling, or in a relationship, unless we agree otherwise in writing. You may ask to pause a membership; any pause is at our discretion and subject to the terms we confirm to you in writing.
We treat your personal information with complete discretion and will share your profile only with individuals we consider suitable introductions, and only to the extent needed to make an introduction. In return, you agree to keep confidential all information you receive about any other Client, Member or introduction, including names, photographs, contact details and personal circumstances, and not to disclose, publish, share or use it for any purpose other than the introduction itself. This obligation continues after your membership ends.
Membership of the Private Network is complimentary and does not create any client relationship or obligation on us to make introductions. By joining, you consent to us holding your profile and sharing it privately with Clients we consider suitable. You may ask us to remove your profile at any time.
All content, methods, materials, profiles we prepare, reports and communications we provide are our property or that of our licensors and are provided for your personal use only. You may not copy, distribute or use them for any other purpose.
To the fullest extent permitted by law: (a) we will not be liable for any indirect, incidental, special or consequential loss, or for any loss of profit, opportunity, reputation or emotional distress; (b) we will not be liable for the acts or omissions of any Client, Member or other third party; and (c) our total liability to you arising out of or in connection with the Services, whether in contract, tort (including negligence) or otherwise, will not exceed the total fees you have paid to us for the relevant Service in the twelve months before the claim arose. Nothing in these Terms limits liability for death or personal injury caused by our negligence, for fraud, or for any liability that cannot be limited by law.
You agree to indemnify and hold harmless us, our partners and our respective team members from any claims, losses, liabilities and costs (including reasonable legal fees) arising from your breach of these Terms, your inaccurate information, or your conduct towards any person introduced through the Services.
We will not be responsible for any delay or failure to perform caused by events beyond our reasonable control, including illness, travel restrictions, government action, natural events or failures of third-party services.
We handle personal data in accordance with applicable data protection law, including the UAE Personal Data Protection Law and, where applicable, the EU and UK GDPR. Details of how we collect, use and protect your information are set out in our Privacy Policy.
We may update these Terms from time to time. The version published on this page at the time you use the Services will apply. Where you hold a paid membership, material changes will not apply to that membership without your agreement.
These Terms and any dispute arising from them are governed by the laws of the United Arab Emirates as applied in the Emirate of Dubai. The parties will first try in good faith to resolve any dispute privately and confidentially. Failing that, the courts of Dubai will have exclusive jurisdiction.
These Terms, together with any written membership agreement or proposal, form the entire agreement between you and us. If any provision is found unenforceable, the rest will remain in effect. Our failure to enforce any right is not a waiver of it. You may not transfer your rights under these Terms; we may assign ours to an affiliated entity.
For any question about these Terms, please contact us at info@margeri.com.
Private Consultation
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